Find answers to common questions. Need more help? Contact us.
MilkDelivery starts at $49/month for our Starter plan, which includes core features for small dairy businesses. Our Professional plan is $99/month, and Enterprise plans start at $299/month with advanced features and dedicated support.
All plans include a 14-day free trial with no credit card required. View detailed pricing
Yes, absolutely. MilkDelivery has no long-term contracts or cancellation fees. You can cancel your subscription at any time from your account settings.
Your access will continue until the end of your current billing period, and you won't be charged again.
Yes! Save 20% when you choose annual billing instead of monthly. For example, our $99/month Professional plan costs only $950/year (equivalent to $79/month), saving you $238 annually.
Annual plans are paid upfront and include priority support.
We accept all major credit cards (Visa, Mastercard, American Express), debit cards, PayPal, and ACH bank transfers for subscription payments.
For your customers, our platform supports credit/debit cards, digital wallets (Apple Pay, Google Pay), UPI, and cash on delivery.
Yes, you can change plans anytime. Upgrades take effect immediately and you'll be charged the prorated difference for the current billing period.
Downgrades take effect at the start of your next billing cycle. You'll receive a notification before any plan changes affect your billing.
We offer a full refund within 30 days of your initial purchase if you are not satisfied with MilkDelivery.
Monthly subscriptions can be canceled anytime. Annual plans are eligible for pro-rated refunds within the first 90 days. Contact our support team to request a refund.
Yes! We offer a 14-day free trial on all plans with full access to all features. No credit card is required to start your trial.
You can import your data, test all features, and even run live deliveries during your trial period.
Most businesses are fully operational within 1-2 weeks. Our onboarding process includes:
We provide dedicated onboarding support to ensure a smooth transition.
Yes, we provide free data migration assistance for all new customers. Our team will help you import customer lists, subscription schedules, product catalogs, and order history from spreadsheets, legacy systems, or other software platforms.
Most migrations are completed within 2-3 business days.
Yes! We provide comprehensive training including:
Training is customized based on user roles (admin, driver, customer support).
All plans include core features like order management, customer apps, driver apps, and basic reporting.
Professional plans add route optimization, advanced analytics, and marketing tools.
Enterprise plans include white-label branding, API access, custom integrations, dedicated account manager, and priority support.
Yes! Professional and Enterprise plans include white-label customization. You can add your logo, brand colors, business name, and custom domain to the customer and driver apps.
Your branding appears throughout the entire platform, creating a seamless branded experience for your customers.
Yes! While we provide native iOS and Android apps for the best experience, customers can also order through your mobile-optimized web portal.
They can browse products, manage subscriptions, track deliveries, and make payments directly from their phone's browser without downloading anything.
Yes, the driver app works offline. Drivers can view their route, access customer information, and mark deliveries complete without internet connectivity.
All data syncs automatically when the connection is restored, ensuring no delivery information is lost during dead zones.
MilkDelivery provides comprehensive analytics including:
Export all reports to Excel or PDF.
No technical expertise required! MilkDelivery is designed for dairy business owners, not IT professionals. Our intuitive interface guides you through every step.
We provide comprehensive training videos, documentation, and live onboarding sessions to get your team up to speed quickly.
MilkDelivery works on all modern devices:
All interfaces are optimized for their respective platforms.
Yes! We provide native mobile apps for both iOS (iPhone and iPad) and Android devices.
The customer app allows ordering, subscription management, and delivery tracking. The driver app includes route optimization, turn-by-turn navigation, proof of delivery, and earnings tracking. Both apps work seamlessly with the web-based admin dashboard.
We offer multiple support channels:
Enterprise customers get a dedicated account manager and priority 24/7 support.
Our standard support hours are Monday through Friday, 9 AM to 6 PM in your local timezone. Email and help center resources are available 24/7.
Professional plan customers get extended support hours (7 AM - 9 PM). Enterprise customers receive priority 24/7 support with guaranteed response times and a dedicated account manager.
Yes! We provide extensive documentation including step-by-step setup guides, video tutorials, feature walkthroughs, best practices, troubleshooting tips, and API documentation for developers.
Our searchable help center is available 24/7 with hundreds of articles covering every aspect of the platform.
Security is our top priority. We use:
Your data is hosted on enterprise-grade AWS servers.
Yes, MilkDelivery is fully compliant with major data privacy regulations including GDPR (General Data Protection Regulation) for European customers, CCPA (California Consumer Privacy Act), and other regional privacy laws.
We provide tools for customers to manage their data preferences, request data exports, and exercise their privacy rights.
We perform automated backups every 24 hours with real-time replication to multiple geographic locations. Critical transaction data is backed up in real-time.
All backups are encrypted and stored securely. You can also export your data anytime from the admin dashboard for your own records.
Yes! We offer integrations with popular business tools including:
Enterprise plans include API access for custom integrations with your existing systems.
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Setup & migration
Apps & tools
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