Billing & Payments

Comprehensive Billing and Payment Solutions for Modern Dairy Businesses

Managing finances efficiently is critical for any milk delivery business. Our advanced billing and payment system transforms how dairy businesses handle invoicing, collect payments, and manage accounts receivable.

Automated Billing and Invoice Generation

Say goodbye to manual invoice creation and tedious billing processes. Our system automatically generates professional invoices based on delivery schedules, subscription plans, and order history.

Multiple Payment Methods for Maximum Convenience

Give your customers the flexibility to pay using their preferred method, significantly improving collection rates and enhancing customer satisfaction.

• Credit & Debit Cards: All major cards with instant processing
• Digital Wallets: Apple Pay, Google Pay, and UPI payments
• Bank Transfers: Direct account-to-account transfers
• Cash on Delivery: Driver-recorded collections with auto-reconciliation
• Saved Payment Methods: One-click payments for returning customers
• Real-Time Confirmation: Instant payment processing and receipt delivery

Recurring Billing for Subscription Customers

Subscription-based milk delivery thrives on automated recurring billing. Our system manages subscription billing cycles automatically, charging customers on scheduled dates without manual intervention.

• Auto-Pay Options: Automated charging ensures consistent cash flow
• Cycle Management: Handles changes, upgrades, downgrades, and prorated charges
• Hold Support: Temporary subscription pauses without losing billing data
• Clear Communication: Notifications for upcoming charges, confirmations, and issues

Professional Invoice Generation and Customization

Create invoices that reflect your brand and meet regulatory requirements.

• PDF Generation: Professional invoices for email delivery and printing
• Multi-Tax Support: Handle multiple tax rates for different product categories
• Automatic Calculation: Eliminates manual tax calculations and reduces errors

Payment Reminders and Dunning Management

Reduce late payments and improve cash flow with automated payment reminders and intelligent dunning workflows.

• Smart Scheduling: Friendly notifications before, on, and after due dates
• Escalating Messaging: Gentle early reminders progress to formal communications
• Automatic Actions: Service pauses or account flags for seriously delinquent accounts
• Complete Audit Trail: All reminder communications logged for reference
• Customizable Messaging: Maintain positive customer relationships while encouraging payment

Accounts Receivable Tracking and Aging Reports

Maintain complete visibility into your receivables with comprehensive tracking and reporting tools.

• Dashboard Metrics: Total outstanding, average collection period, efficiency rates
• Customer Drill-Down: View payment history, balances, and transaction details
• Aging Categorization: Current, 1-30, 31-60, 61-90, and 90+ day buckets
• Early Identification: Spot collection issues and prioritize follow-up activities
• Trend Monitoring: Identify chronic late payers and systemic collection challenges

Integration with Accounting Software

Eliminate double-entry and maintain accurate financial records with seamless integration to popular accounting platforms.

• Configurable Mapping: Map products and transaction types to chart of accounts
• Always Current: General ledger, AR, and revenue accounts stay synchronized
• Zero Double-Entry: Invoices, payments, refunds, and credits sync automatically

PCI Compliance and Secure Payment Processing

Protecting customer payment information is paramount. Our platform is built with security at its core.

• PCI DSS Compliant: Industry-standard compliance for credit card processing
• Tokenized Storage: Never directly handle raw card data, minimizing compliance burden
• Industry-Standard Encryption: All sensitive data protected at the highest level
• Fraud Detection: Advanced monitoring flags suspicious patterns before processing
• Two-Factor Auth: Optional additional security for high-value transactions
• Regular Audits: Ongoing security updates maintain highest protection standards

Late Payment Handling and Automated Follow-ups

Managing late payments efficiently preserves cash flow without damaging customer relationships.

• Automatic Identification: System flags overdue invoices and initiates workflows
• Configurable Late Fees: Flat fees, percentage-based, or tiered structures
• Service Restrictions: Pause new orders for delinquent accounts automatically
• Grace Periods: Manual exception handling for valued customers with temporary issues
• Collections Escalation: Automated progression to collections for seriously overdue accounts
• Transparent Communication: Clear fee explanations maintain customer trust

Financial Reporting and Reconciliation

Make informed business decisions with comprehensive financial reporting tools. Generate revenue reports showing daily, weekly, monthly, or custom period sales totals broken down by product, customer segment, route, or other dimensions. Payment collection reports display how much has been collected via each payment method, helping optimize payment processing costs and understand customer payment preferences.

Reconciliation tools match payments to invoices automatically, handling partial payments, overpayments, and payment splits across multiple invoices. Daily settlement reports summarize all financial activity, making bank reconciliation straightforward. Export capabilities allow you to download transaction data in various formats for further analysis or import into other business intelligence tools. With accurate, real-time financial data at your fingertips, you can monitor business health, identify trends, and make data-driven decisions that drive profitability.

Whether you are a small local dairy or a large regional distributor, our billing and payment solution scales with your business, handling everything from a few dozen customers to thousands of accounts with ease. The combination of automation, flexibility, security, and integration creates a financial management system that not only saves time and reduces errors but actively contributes to improved cash flow and business growth.